Conflict Resolution
How do you get a group to agree on a single alternative to a difficult issue? Our conflict resolution service is a structured approach that guides participants in moving beyond the positions and drilling down to the critical issues and criteria that should drive selection. We first determine each participants preferred approach and leverage it to make conflict resolution more effective.
Depending upon the needs of the group, we utilize a combination of learning and practical application. We assess your preference, we learn the meaning five different responses to conflict, when to use them and how communication influences others’ responses, and the communication cues and triggers. We discuss consensus building strategies to help groups understand the real issues and create win-win solutions. If your organization needs to address a difficult issue, call us for insights on how to get it resolved. |
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